SHIPPING AND PAYMENT
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Treasure Hunting Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://treasurehuntingshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different type or model. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole armhole I do not like very large water jet, it does not save water. Suggested that the product is eternal, perfectly fit head hose standard душевого headset. Basically can take, дороговато.
Very satisfied with the purchase.Great product.Very fast shipping excellent!
Everything is normal, delivery about kemerovo within 10 days, corresponds fully to the description, ideally approached the place of the former, the size is smaller than native, but not critical, 2 months of operation-without complaints
Ordered 17.06., then there was some confusion, type "returned to the transit warehouse", tracking partial, received in the office sdek 08.07. (and the information that the order is coming). Earlier, only the mail was wrinkled parcels, but sdek, probably, too, decided to t-shirt a little with the parcel. But thank god, the shower head is made of metal and withstood. Externally, the description corresponds. The puncture is smooth, in the hand to hold comfortably. Metal. I'll put it instead of the other on the mixer-i'll take a picture.
Good without any dent or imperfection. Happy with purchase. Size is just right
The product is correct but the water comes out with little pressure, i guess it'll be by having a lot of holes.
Got watering can, at first were surprised size, too small. Then screwed, and oh miracle! The pressure through it is much better, to wash more pleasant! Commandant! And by the way, it is metal)
I'm very satisfied
Watering can is small, but cute and gives good pressure.
Shower is good, only size is small
Recommend in 100%. All comply with the description. Dotarło in not whole 2 weeks.
Watering can is very small, the size is slightly larger than the palm. In the case have not yet tried
A little lighter and less than the one that was before. But in general-ok. Let's see how long it takes. The previous one was enough for 5 years-rotten around the bolt.
She's a toy something, i did not expect that the size will be so small, pleasant to the touch
It's same with the photo and quite fast. Its coming aproximetly 20 days
Beautiful, as in the photo. Everything is intact. Works well. I recommend the product and the store.
It was less than i thought, but it works well. The pressure is strong. The store is well done. 5 +. I recommend!