We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different type or model. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Perfect and as described.
Shipment fast. Bottle Super!! Recommend
Very cool bottle. I recommend to everyone
It's come to me perfectly.
Bottle Super! I recommend to everyone.
As always again beautiful bottles may receive within 12 days
The bottle went a month and a half to Kharkov, to the office of ukrpost. EPacket shipping disappointed, I will avoid if possible. The bottle was not tracked anywhere for a month and a week. She did not come in the box, as shown, but simply in a package, tightly wrapped with a navel. I will not reduce the rating, as the bottle is whole, everything is fine. Who does not know, the hole at the bottom of the cover is needed to release the air when we put the bottle in the cover, otherwise the air would not allow to stick it. The sealer is a separate ring, but it does not fall out of the lid, sits tightly. Does not leak at all. The bottom of the bottle is like a flask, smooth, so it slides a little on the table, but in the case everything is fine. A good bottle, motivates to drink, I always take it with me, it is very convenient because of the cover. Thank you very much to the store!
Product very well packaged. Received intact. Very satisfied. Correct shipping times.
Comfortable bottle, made of glass.
Super! It's okay.
Everything is exactly like in the description. Took the smallest to put in the armrest, to the Tiguan fit. The cover sits tight. The store sent quickly, it was 3,5 weeks before St. Petersburg. I recommend
Perfektní, Krásná skleněná lahev, výborně těsní.
Bottle Super, recommend! Delivery rbychnaya about a month, packed well.
Great product i like it arrived safe very well packed i recommend only the fabric had a little hole but its ok
Well packed, came whole. Purchase is satisfied))
The bottle is good. Came very quickly.